Our Process

First Call

When you first contact us, we will discuss your wants and needs, keeping in mind the budget you are looking to work within. Our team will ask all the right questions in order to move forward with ease and efficiency. Together, we will establish whether your project requires design, drawings and renderings, project timelines and any special requests. Based on your availability, we will set up an in-person consultation.

In Person Consultation

One of our Turn Key experts will come to your home to provide our initial consultation. In this meeting, we will discuss the scope of work, vision of the new layout/design and level of material selections you desire. In order to best serve you, we also want to know what the most important aspects of working with your ideal contractor are. If the project is larger in scale, our professionals will describe how our Preliminary Scope Contract will capture your expectations, build an accurate budget and minimize surprises from the beginning. Before we leave, we will provide you with our company information package, references and a written budget based on the details discussed.

Proposal

The size of your project will dictate our next steps. For smaller projects, 3 piece bathrooms or standard undeveloped basement developments, we may be able to provide an estimate after the first meeting. For larger projects that require further discovery and planning, we offer our exclusive Preliminary Scope Contract, which consists of the following components:

Asbestos Assessment (for any homes older than 1994)
Structural Engineering (for any wall removal/build or structural modifications)
Design and Drawings
Material Selections (with the help of our designer)
Trade walkthrough
Fixed price contract

One of the advantages of accessing our professionally-developed Preliminary Scope is that you are not obliged to use us for the main project, as this is a separate contract. You will own the drawings and all the above information in a convenient, neat little package, allowing you to move forward with your project however you please! Still, we believe after you have worked with us in this important initial phase, you will find that we are a natural fit when it comes to bringing your vision to life. And this fixed price contract at no extra cost to you is just the icing on the cake!

Final Meeting

Once the proposal has been accepted, we will meet again to review the entire estimate, drawings (if required) and scope of work to make sure your expectations are fulfilled and any necessary changes are made before the project begins. We will outline the following course of action and set you up on our online project management system so you can see your contract details, client to do’s and full schedule, effortlessly. Finally, we will create the brilliant space you’ve been dreaming of!

During the Build

Stage 1

Preliminaries & Mechanical Rough-In

All permits will get pulled before work starts.
One of team members will contact you a few days before we start to confirm our start date is still good.
We will install a security lock box with a unique code to your home.
We will do an initial walk through to note and take pics of any existing damage to floors or walls not being touched.
Floor protection and railings will get wrapped in immediate area to ensure no damage is done.
Construction and finishing materials are delivered street side and our team will bring materials into your home on the same day.
Before work begins, a walkthrough is carried out with yourself and our team to ensure the design is 100% accurate and everyone is on the same page.
Plumbing rough-in is completed as per the design.
An electrical walkthrough is done with yourself and our team to ensure your lighting and switches are put in desired locations.
Any required HVAC work and modifications will be completed.
We will set up and meet City inspectors for all required inspections. All inspector questions will be dealt with one of our experienced project managers so you don’t have to.
To assist in fixture and finishing material selections our team of designers and sales reps are available to you. Our preferred and dedicated suppliers will make selections a breeze for you.

Stage 2

Drywall, Doors, Trim & Paint

Delivery and installation of drywall, waterproof denshield on shower/tub walls.
Walls are taped and sanded ready for paint.
Walls get primed.
Knockdown ceiling texture is applied.
Doors are hung, windows are cased, and all trim is installed.
Nail holes are filled, joints removed and trim is sanded to a smooth finish. We then spray with low VOC product.
Wall damage touch ups are done before first coat of paint is applied to the walls.
Walk-through of project area is completed, ensuring plans are being followed and the work is up to our high level standard of quality.

Stage 3

Finishing

Installation of flooring, door handles, vent covers, door stops.
Second coat of paint is applied.
Installation of bathroom fixtures.
Installation of lighting, electrical switches, receptacles, and breakers.
Final paint touch-ups.
Final city inspections are set up and walk throughs are completed with our project managers and the inspectors.
Full professional clean of your home can be arranged by Turn Key if client prefers.
Final homeowner walkthrough.

Financing

Investing in any type of build or renovation can be a big decision and understanding all the facts is crucial to the success of your project. If you have any questions about the financing process give us a call and we’d be happy to help.

New Home Warranty

We stand behind our work and will repair, free of charge, any defects in workmanship within 5 years of the completion of your project. We take care of our clients and take pride in our work. Your peace of mind is our end goal.

Create & Renovate